ECommerce website usability audit

An online store usability audit is an assessment and opinion of a user experience designer about an online store. Most often it is prepared in the form of a report with guidelines for changes to be implemented. Our user experience experts conduct qualitative and quantitative research focused on collecting customer experiences in the eCommerce area. When conducting research, we use both traditional methods as well as traffic tracking technology to understand the needs of eCommerce platform users in the best possible way. Based on the collected data, our experts prepare detailed reports containing precise guidelines for changes that should be implemented in the structure of the online store.

online store development

Continuous development and improvement of the online store is an important element of the eCommerce platform, both in terms of technologies emerging on the market, as well as consumer trends. Customer requirements for the creators of the eCommerce platform are getting higher and higher, and above all, they change over time, which has a significant impact on the development of the online store. Our team works directly with clients, constantly trying to develop the store platforms created for them.